CANCELLATION POLICY & DEPOSITS All massages are subject to a 24 hour cancellation policy. ALL Couple's massages are subject to a $50 non-refundable deposit that is required when the appointment is made. The deposit will go toward the price of the massage when the appointment is kept. If the massage is rescheduled before the 24 hour period, the deposit will transfer to the new appointment. Cancellations or no-shows within the 24 hours before the appointment will forfeit the deposit.